FAQ

What size to buy?

Our waterproof garments are generously sized and intended to be worn over layers of clothing (merino, fleece, jumpers, jeans etc.). All the garments have elastic cuffs which enables your child to wear it for multiple seasons and grow. The overalls have chrome snaps which gives you the option of two lengths. Our size and measurement guide can be found here.

What colours are available?

Our classic range is available in six colours - black, navy, red, pink, maroon, and green. 

Delinky Kids Available Colours

How much is shipping?

We use Pass the Parcel for all orders within New Zealand and we charge a flat rate of $6. 

For all orders outside of New Zealand, it is best to send us an email to determine the best shipping rate. 

Shipping for bulk orders range from $6 to $19.50. 

How can I order?

You can order via the website www.delinkykids.co.nz or by sending us an email. You are able to pay using your credit card or NZ bank transfer via the website. You are able to pay using NZ bank transfer via email.

When will I receive my order?

Shipping takes 1-4 days depending on your location and the weather conditions.

Can I pickup instead?

We are located on the North Shore of Auckland. Pickup is available by appointment only.

What if the items don't fit?

We are confident that the garments will fit if you have ordered after consulting the Size and Measurement guide. However, in the rare case that the items don't fit, you can return the items in their original condition and packaging. A refund will not be given for incorrect sizes. New items in different sizes will be sent out. The return courier to us will be at your cost. 

What if the items are faulty?

We pride ourselves in our workmanship. If a snap isn't working or a seam has come undone within 28 days of receiving the items, contact us immediately. You can return the unworn items to us and we will send out replacement items. 

What if I changed my mind?

We are not responsible for incorrect items purchased and not obliged to refund. However, we will exchange the unworn and new items. If there is a price difference between the old and new items, the cost will have to be covered before the new items are dispatched. 

How do I care for the garments?

The garments are made from PUL which is breathable, soft to the touch (not plasticky), and machine-washable.

Hang out the garments as soon as possible after wet or muddy play. Clean off excess dirt and mud. You don't need to wash it after every use. 

If you need to wash it, the garments are machine-washable.

  • Close all the snaps
  • Use a cold wash cycle with little or no detergent
  • Do not use fabric softener
  • Do not bleach.
  • Do not dry clean
  • Do not tumble dry
  • Do not iron
  • Hang the garments outside away from direct sunlight

 

Do you do bulk discounts?

Yes, we do! We love working with kindergartens, daycares, and play centres to create customised items for the children. Or even if you have a group of friends who want to order at the same time. Send us an email with your requirements and a bulk discount will be applied. Options for customisation are available - colours, extra logos, fleece lined.